Cash Acceleration with PatientComplete

100% Government Compliant

Medicare Compliance

"A provider may sell their patient accounts receivables after writing off their bad debts as worthless, as long as they have fulfilled all the requirements in the regulation at 42CFR 413.89 and Chapter 3 of the Provider Reimbursement Manual” – Center for Medicare Management

Accelerate Cost Reporting

Regulations state that reimbursement for Medicare DSH requires that providers wait for payment from all other payers. Resulting in a tail on the 990 filing while providers wait for Medicare DSH payments and all patient payments to settle. Medicare accounts are excluded from sales, enabling liquidation of unpaid services immediately.

501(r)
Compliance

Debt liquidation is permitted under 501(r) as both Non-ECA and ECA. Capio works with providers to assure that 501(r) requirements are addressed. Capio will review accounts and recommend the best approach. Capio’s dedicated Patient Advocacy & Outreach Programs ensure compliant patient communications.

Capio: Patient Advocates at Heart

750+

Healthcare clients

38M

Patient accounts served

$356M

Healthcare debt forgiven

“We highly recommend that any healthcare company
interested in partnering with a well respected leader
in the debt purchasing industry, choose Capio!”

Capio Client

“Thank you for treating me with respect, courtesy, kindness and understanding. It made a huge, positive difference in the entire experience. I commend your company and your employees.”

Patient

“Capio’s team is well-versed in the intricacies of assisting patients through education and managing healthcare accounts. Their collection methodology, and specifically their Patient Advocacy Team, work hard to protect our hospitals’ reputations and patient relationships. We are caregivers, and everyone wins with our relationship that is compassionate, compliant and complaintless.”

Capio Client

“I get the feeling that all of your representatives are
trained to listen and present solutions that are not
onerous or overbearing. I also get the feeling that you
have employees who demonstrate the standards that
you wish your company to be known by. Thank you.”

Patient

“Selling uncollected, late-stage receivables has become
a standard part of our revenue cycle. Capio’s attention
to detail and consistent, positive responses to our
needs, places them at the top of their industry”

Capio Client

“For the more than two years we have been working together, Capio has added millions of dollars to our bottom line. More importantly, they have proven themselves as true partners.”

Capio Client